[´ã´ç¾÷¹«] What You¡¯ll Do:
- Responsible for scheduling bulk telephone consultations for client service teams - Manage multiple client organization requests and respond within a timely manner - Coordinate with advisors and clients to confirm telephone consultations Leave messages and follow up with Advisors to expedite scheduling projects - Maintain an updated status of client telephone consultations - Qualify Advisors via questionnaire to confirm if they are appropriate for consultations - Follow multiple work streams to help Project Managers organize client requests and track progress on projects - Assist with ad-hoc requests
What You Have:
- 1+ years of previous work experience dealing in a high call volume environment - Attention to detail and excellent follow-up skills - Strong aptitude for developing systems of organization - Excellent time management skills and ability to multi-task - Ability to work as part of a team and independently - Excellent sense of urgency and responsiveness
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