The Group You’ll Be A Part Of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The Impact You’ll Make

Technical Instructor serve as primary trainers, mentors, and coaches for trainees. They are instrumental in assessing training effectiveness and working with stakeholders to resolve them. This role must have demonstrated ability to work on designated products.

What You’ll Do

• Deliver instructor-led course instruction with hands-on training and coaching.
• Demonstrate use of multiple learning methods and linking appropriate methods with learners and outcomes.
• Demonstrate ability to assess training effectiveness.

Who We’re Looking For

• Minimum 5 years’ experience as HW engineer of Lam Deposition products (SABRE) or related products
• Able to explain system architecture, operation and maintenance  

Preferred Qualifications

• ​​​​​Strong customer-oriented mindset
• Fluent in English (written & verbal)
• Growth mindset and self confidence in learning
• Motivative presentation skills
• Measure and document student progress
• Ability to work well under pressure, to multi-task, to explain problem solve.

Our Commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.