Digital Solution Area Specialists - Azure Data and AI

Overview

This is an exiting role to demonstrate your digital first customer engagment as an Azure Data and AI sales specialist.

You have a fundamental understanding of customers' business to initiate conversations with customers on digital transformation in a single solution area, in collaboration with partners and services. Collaborates with account teams, partners, or services to track, qualify, and expand new opportunities. Identifies, develops, proposes, and articulates solutions that align with customer needs. Develops an understanding of external stakeholders' mapping. Implements strategies to help accelerate the closing of deals in collaboration with other team members. Collaborates with Global Partner Solutions (GPS) and with a network of partners to cross-sell, up-sell, and co-sell products, solutions and services. Applies the orchestration model to support deal closure. Researches competitor products, solutions, and/or services and collaborates with the "compete" global black belts (GBBs) to implement strategies to position Microsoft against competitors in customer communication. Manages and/or orchestrates sales and delivery success through the account team and pursuit team. Participates in rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory. Collaborates with extended sales team, partners, and marketing to conduct business analysis to pursue high-potential customers and develop a target list of potential business. Manages the end-to-end business of the assigned territory.

Qualifications

Required/Minimum Qualifications

4+ years of technology-related sales or account management experience
- OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 3+ years of technology-related sales or account management experience.
1+ year(s) of technical or sales experience with OpenAI, SQL Server, Power BI and/or related data tools.
Language fluency both in Korean and English (English resume required)

Additional or Preferred Qualifications:

· Solution sales or consulting services sales experience

Subject matter expertise in any of the following is preferred:

· SQL including OSS (Postgres, MySQL etc), Azure SQL

· NoSQL Databases including OSS (Maria, Mongo etc), Cosmos DB

· Big Data including SQL DW, Snowflake, Big Query, Redshift

· Advanced Analytics including Azure Data Bricks, visualization tools as PowerBI, Fabric, Tableau

· Data Governance

· Machine Learning including Azure ML, ML Server

· Competitive Landscape - Knowledge of cloud development platforms.

· Partners - Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.

Responsibilities

Sales Excellence

Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience; manages and/or orchestrates sales and delivery success through the account team and pursuit team.

Manages the end-to-end business of the assigned territory; conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.

Collaborates with partners and resources and leverages customer insights or industry knowledge; contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.

Participates in rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory.

Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.

Sales Execution

Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry; has a fundamental understanding of customers' business to initiate conversations with customers on digital transformation in a single solution area, in collaboration with partners and services; shares learning on digital transformation through seminars, workshops, Webinars, and direct engagement.

Collaborates with team members to discover new opportunities; drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., marketing, account teams); collaborates with account teams, partners, or services to track, qualify, and expand new opportunities; collaborates with other teams (e.g., account teams) and services to build pipeline; interfaces with customers and builds relationships via social selling; applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed.

Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, global black belts [GBBs]); for licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners; identifies, articulates, and facilitates the removal of blockers to consumption by partnering with internal and external stakeholders.

Implements strategies to help accelerate the closing of deals in collaboration with other team members; implements close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure.

Identifies customer business needs and technical readiness; collaborates with internal teams, partners, and services to propose prioritized solutions that align with customers' needs; leverages the value propositions to communicate business impact of proposed solutions.

Develops an understanding of external stakeholders' mapping, including who the decision makers and influencers are; participates with account teams (e.g., Account Executives) in communication with business or subject matter decision makers at the customer's/partner's business.

Scaling and Collaboration

Applies the orchestration model to support deal closure by identifying and aligning internal stakeholders and leveraging relationships with partners.

Collaborates with Global Partner Solutions (GPS) and with a network of partners to cross-sell, up-sell, and co-sell products, solutions and services; identifies new partners by researching and discussing with partners on customer scenarios; develops joint proposals and consumption plans with partners; implements partner strategies to scale the business.

Azure Data and AI responsibility description

Technical Expertise

Researches competitor products, solutions, and/or services and collaborates with the "compete" global black belts (GBBs) to implement strategies to position Microsoft against competitors in customer communication.