Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people.
Dyson Korea is building a direct e-commerce team which will be tasked to bring a creative, innovative and high growth approach to the e-commerce experience direct to consumers. Reporting to the Head of e-Commerce, the e-Commerce Manager will be at the helm of driving continuous online customer journey improvements on the official brand website; the roles purpose is to help deliver the strategic direction of the online business in the Dyson growth plan.
As the e-Commerce Manager you are expected to work closely with a network of marketing, digital, CRM and sales colleagues based in Dyson’s global as well as local functions. Responsible for the commercial results of Dyson, this role offers a great opportunity to further your career in online sales and at a company driven by technology and innovation.
Main responsibilities include but not limited to:-
Define and drive the strategy for the Korea e-commerce business in order to achieve sales objectives, within the profit targets, while preserving and building the brand integrity
Full responsibility of Brand website P&L
Plan and execute marketing and promotional calendar, driving sales and margin, lead generation, consumer acquisition, site traffic, improving average transaction size, and order frequency
Identify required site updates to improve site performance and drive sales/margin
Manage the execution of on-going site updates that provide enhanced functionality
Ensure integrity and functionality of all on site content and engagement tools
Ensure alignment with global vision whilst maintaining local relevance
Managing mobile and web site optimization through collaboration with UX/UI team
Alignment of inventory demand, and sales plan through accurate forecasting with finance and supply chain
Get aligned with the customer lifecycle relational owner engagement CRM program
To succeed in this position, you need to be a strong collaborator who can work effectively with many different departments. You should be an experienced leader who knows how to guide, teach, and support the professional growth of everyone on the team. Your goal is to help people improve their skills while ensuring that different groups within the company work well together.
Previous skills & experience:-
+10 years’ experience and proven track record in delivering significant revenue growth through strategic planning
Proven experience with website or eCommerce management, as well as digital marketing
P&L and budget management, essential
Communication skill both in Korean and English
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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.