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[´ã´ç¾÷¹«] Key Tasks (More than 1 years) - Administer OFR Ops/CS plans and processes to provide ocean freight forwarding for internal and external customers - Gather requirements of freight control center, and support operations team with details, information and instructions for operational performance - Share allocation and reservations of freight on planned line haul - Determine domestic and/ or international freight rate on incoming and outgoing materials and products based on analysis of tariff rates, freight classifications, delivery schedules and deadlines - Answer queries, prepare information for customer visits and participate in customer visits to maintain close business relationship with existing clients and enhance customer retention - Support in responding to pricing enquiries in an efficient and competitive manner - Draft and submit relevant documents for shipping tenders - Consolidate, record information and handle day-to-day shipment documentation for freight forwarding - Update account performances and provide monthly reports to team members - Administer tasks and activities while meeting resource management and productivity guidelines for the day-to-day operations - Resolve recurring issues, and suggest enhancements to OFR Ops/CS work methods focusing on increasing effectiveness and efficiency [±Ù¹«ºÎ¼ ¹× Á÷±Þ/Á÷Ã¥]
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